At Adirondack Orthodontics, your relationship with us starts the instant you make contact—not just when you walk through our doors. Whether you connect by website form, text, call, or self-schedule your consultation online, our friendly team responds quickly using your preferred mode of communication.
The Initial Call: A Personalized, Fact-Finding Conversation
Your first conversation with us isn’t just about booking a time slot. It’s an opportunity to understand your story and your “why.”
During this call, we’ll:
- Learn Your Motivation – What inspired you to reach out? What are your goals for your smile?
- Review Dental History – We’ll ask about your dental background and request your dentist’s contact information so we can gather recent X-rays and records.
- Coordinate Care – If you need any dental work before starting orthodontics, we’ll help coordinate it seamlessly with your dentist.
- Explore Family Needs – We’ll ask if other family members might want to schedule their own complimentary consultation. Whenever possible, we love to see multiple family members together, creating a fun and supportive environment.
Preparing for Your First Visit
Because everyone’s time is valuable, we aim to make your first in-office visit smooth and efficient:
- Insurance Verification – We collect your insurance details ahead of time so we can verify benefits before you arrive.
- Comprehensive Planning – With your records, X-rays, and personal goals in hand, we can provide a complete picture of treatment options, timeline, and cost during your appointment.
This preparation means that by the time you sit in the chair, you and our team already share a strong foundation.
A Head Start on Treatment
Thanks to all the groundwork we do together before your visit:
- Many patients start treatment the very same day as their consultation.
- You’ll leave with all the information you need to make a confident, informed decision—without unnecessary delays.
More Than an Appointment—A Relationship
The truth is, your first visit isn’t the beginning of our relationship. That relationship starts the moment you call, text, or schedule online. From that first interaction, we’re focused on your goals, your comfort, and creating a welcoming experience for the entire family.
Complimentary and Comprehensive
Your initial in-office consultation is always free and includes:
- Full diagnostic records and X-rays.
- An iTero® digital scan with a 3D smile simulation.
- A detailed discussion of treatment options, expected duration, and cost.
With everything prepared in advance, you’ll know exactly what to expect—and can begin treatment as soon as you’re ready.