Insurance FAQs

Your Insurance Questions, Answered



What are the benefits of choosing a participating provider?

For you, the chief benefits are cost and convenience. Click here to learn more.



What happens if you do not participate with my insurance plan?

We will still file claims and deal with the insurance agency. You are still entitled to all the same benefits you would be under a participating provider.



What happens if I have no insurance?

We can still work with you! We will present you with several interest-free payment options tailored to your budget. Click here to learn about our discounts and flexible payment plans available. We have no doubt that we will be able to work with you to arrive at a plan that works for your needs and your budget.



Can we use our HSA/FSA?

Yes, you can! Keep in mind, however, that with some exceptions, the money set aside must be used by the end of each calendar year, or else it is lost. For this reason, determining the timing of orthodontic treatment plays a large role in determining just how much money to put in your HSA/FSA. That’s why it’s so important to see an orthodontist early to treat potential problems. Even if treatment isn’t needed yet, it is important to monitor the growth and development of teeth. By having a routine observation schedule, we can anticipate any treatment which may be needed and advise parents as to when money should be put aside in their FSA accounts.



What about the portion of treatment that is not covered by the insurance company?

First and foremost, we offer customized, interest-free payments, broken up over the duration of your treatment. It’s easy, predictable, and hassle-free. We also offer third-party financing such as CareCredit.