FREQUENTLY ASKED QUESTIONS


  • Will early orthodontic treatment eliminate the need for braces later?
  • What are the benefits of choosing a participating provider?
  • What happens if you do not participate with my insurance plan?
  • What happens if I have no insurance?
Will early orthodontic treatment eliminate the need for braces later?

It is important to understand that early treatment/interceptive treatment is usually aimed at the elimination of certain types of problems that are already there. The goal is not straight teeth; after all, they haven’t even erupted yet. The goal is the creation of an environment for proper tooth eruption and jaw development. In the majority of cases, future comprehensive orthodontic treatment is indicated in order to achieve optimal function, stability, and aesthetics.

What are the benefits of choosing a participating provider?

Generally, the total fee is less because the insurance company has negotiated fees with their participating providers on your behalf. We deal with insurance claims vs a provider that accepts your benefits. One that accepts your benefits will quote you their own orthodontic treatment fee and, in most cases, have you file the claims directly with the insurance company. Not only do we file the claims, but we also deal with any issues that may come up, which can be a complex process that is extremely frustrating to the patient. Insurance companies are notoriously difficult to deal with and it is important to work with someone who knows the ins and outs of helping you maximize your benefits. Our insurance specialists will verify all of your insurance benefits, file all the claims, address any insurance issues, and in the case of dual insurance coverage, work with BOTH insurance companies to help coordinate your benefits and ensure that you get as much covered as possible.

What happens if you do not participate with my insurance plan?

We will still file claims and deal with the insurance agency. You are still entitled to all the same benefits you would be under a participating provider.

What happens if I have no insurance?

We will present you with several payment options, all of which are interest-free and tailored to your budget. We also offer paid-in-full discounts, multiple family member discounts, teacher discounts, and discounts to first responders and military members. We also offer customized, in-house payment options, as well as third-party financing if necessary. Finally, our payment plan options include ones with no down payment, ones that spread out over the duration of your treatment, and even ones that extend past the duration of your treatment. Flexible payment options can also be combined with available discounts. We have no doubt that we will be able to work with you to arrive at a plan that works for your needs and your budget.


More FAQs Answered


  • Can we use our HSA/FSA?
  • Am I an Invisalign candidate?
  • Does Invisalign treatment take longer?
  • Once I’m done with Invisalign treatment, will someone be able to tell whether I had traditional braces or Invisalign?
  • What happens if I’m having an orthodontic emergency
  • What about the portion of treatment that is not covered by the insurance company?
Can we use our HSA/FSA?

Yes, you can! Health savings accounts (or flexible savings accounts) are a benefit offered by employers using pre-tax dollars that can be put away and saved to pay for medical and dental expenses, such as orthodontic care. With some exceptions, the money set aside must be used by the end of each calendar year, or else it is lost. For this reason, determining the time factor of orthodontic treatment plays a large role in determining just how much money to put in the HSA/FSA. This point also shows the importance of seeing an orthodontist early to treat potential problems. Remember, a consultation does not mean that treatment is even needed at this time. But it is important to monitor growth and development of teeth. By having a routine observation schedule, we can anticipate any treatment which may be needed and advise parents as to when money should be put aside in their FSA accounts.

Am I an Invisalign candidate?

The simple answer is yes, a good majority of people are candidates. Common issues that can be treated with Invisalign include gapped teeth, overbites, underbites, open bites, crossbites, and teeth that are overly crowded.

Does Invisalign treatment take longer?

Not at all! In fact, in most cases Invisalign treatments take a shorter period of time than traditional metal braces. If you choose Invisalign, we will take your Invisalign scan during the initial consultation and you will be scheduled to receive your trays in 2-3 weeks.

Once I’m done with Invisalign treatment, will someone be able to tell whether I had traditional braces or Invisalign?

No, the treatment outcome should be identical.

What happens if I’m having an orthodontic emergency

There are very few true orthodontic emergencies, and most can be handled by you, the patient, until you can come in to see us. Call us and we’ll fit you into our schedule ASAP.

What about the portion of treatment that is not covered by the insurance company?

First and foremost, we offer customized, interest-free payments, broken up over the duration of your treatment. Essentially, the overall fee is broken down and paid at the time of each visit for the length of your treatment time. It’s easy, predictable and hassle-free. We also offer third-party financing such as CareCredit for those patients that are hoping to spread out their payments over a longer period of time.

Locations

Clifton Park Office
939 Route 146
Building 400, Suite 4
Clifton Park, NY 12065

Albany Office
1465 Western Ave
Albany, NY 12203

Latham Office
713 Troy-Schenectady Rd
Suite 127
Latham, NY 12110

Office Hours

Monday 10:00 - 6:00
Tuesday 10:00 - 6:00
Wednesday 10:00 - 6:00
Thursday 10:00 - 6:00
Friday 10:00 - 6:00
Saturday 10:00 - 2:00

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