Important Information from Adirondack Orthodontics During the Coronavirus (COVID-19) Pandemic

Flu Season Meets Coronavirus (COVID-19):
Here’s How Adirondack Orthodontics is Keeping You Safe

Last Updated on 10/22/20

The fall foliage is dazzling, the mums and pumpkins are cheerful, and the cider donuts are delicious. Autumn is a wonderful time of year in the Capital Region, and we hope you and your family are enjoying all it has to offer.

At the same time, we know that winter is right around the corner, and with it comes colder temperatures, ice and snow, and cold and flu season. This year, as the coronavirus (COVID-19) pandemic presses on, it is more important than ever to protect ourselves from the spread of contagious illness.

At Adirondack Orthodontics, we want to reassure you that the health and safety of our patients and families, as well as our staff and their families, is always our highest priority. As you know, we have taken significant steps to provide a safe environment for care and treatment. Now, with the combination of COVID and flu season, we are reinforcing and strengthening our commitment to doing everything possible to keep you safe:

• Members of our professional team, including both administrative and clinical staff, are receiving flu vaccinations. We highly recommend and encourage all patients and families to get flu shots, as well.
• We have purchased and installed upgraded air purification systems in each of our offices to ensure the air is continuously filtered and cleaned throughout the day.
• We continue to screen all patients as they arrive at the office for treatment, and to ask that any patient experiencing symptoms call to reschedule their appointment.
• With the arrival of flu season, we are doing even more to minimize the traffic in our offices. This includes scheduling additional time between appointments, and asking parents/guardians to help us by checking their children in and then waiting in the car until treatment is completed. Our goal is to keep the waiting room as empty as possible at all times.

As a reminder, we have not, and will not, institute or increase any patient fees to cover costs associated with enhanced COVID-19 protocols, which are listed in more detail below. We consider this to be our responsibility as a healthcare provider, and we take it seriously.

It is difficult to put into words how much your cooperation, support and encouragement have meant to us during this challenging time. We are extremely fortunate to care for you, your amazing children and families, and privileged to be part of your journey to a beautiful, healthy smile.

Thank you for your trust, confidence and friendship, and we look forward to seeing you and your family soon!

Yours in Good Health,

Dr. Sergey Berenshteyn